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Custodial Services
Customer Service Information
The Office of Research Facilities provides custodial services to most NIH buildings on and off-campus. Services available in leased and owned facilities may differ; those available in leased facilities vary based on the requirements of the specific lease. In some cases, services are provided by other organizations. Use the following table to direct your questions about custodial services to the right source.
| For questions about . . . | Contact | Phone |
|---|---|---|
| Animal holding areas | Animal Facilities Managers for each individual building and room | Varies with building and institute |
| Animal facilities – administrative office space, bathrooms, and lobbies outside animal holding areas | Customer Service | 301-435-8000 |
| Baltimore , Maryland facilities | Raymond Phelps | 443-740-2760 or 240- 479-1874 |
| CRC/Patient Areas of Bldg 10 | Housekeeping Services | 301-435-3075 |
| Bldg 10 Non-Patient Areas | Housekeeping Services | 301-435-8000 |
| NIEHS facilities | Ron McMillan | 919-541-7838 |
| NIH owned facilities (including Building 10 and CRC) | Customer Service | 301-435-8000 |
| Parking garages – including interior and lobby areas of elevators and stairwells | Customer Service | 301-435-8000 |
| Rocky Mountain Laboratories services | Mark Mora | 406-363-9203 |
| Special custodial requests | Customer Service | 301-435-8000 |